Account closed

Submitted by jegarh on Fri, 05/29/2020 - 19:39
Forums: 
General discussion

 

Hi, 

My free trial has expired. I paid for the subscription and my account has been disabled. I need my content back. What do I have to do?

Thanks,

J.

BV52's picture

BV52

Fri, 05/29/2020 - 21:39

Hi J,

You should send an e-mail to sales@h5p.com so that they can assist you.

-BV

jegarh

Fri, 05/29/2020 - 21:41

thanks for your message. I sent a message but they do not reply.

 

J.

jegarh

Fri, 05/29/2020 - 21:42

I sent a message but they do not reply. 

 

 

BV52's picture

BV52

Fri, 05/29/2020 - 22:13

Hi J,

The H5P.com support is 24/5 you should get a reply by Monday once the support team is back.

-BV