Textbox collapsing and can't be edited again

Submitted by taylah-g on Tue, 12/07/2021 - 02:23
Forums: 
Bugs in content types

I'm trying to create a course presentation but I'm having issues with the text boxes collapsing as I'm typing. It's happening most but not all of the time. I find when I enter more than one line of text (or increase the font size), the box collapses and I can't edit the text again. There is no way to expand it manually. This happens in any input textbox, including the question elements such as multiple choice. 

I'm using Google Chrome on computer.

It's happening regardless of the content type too but I'm primarily using Course Presentation.

I have found that if I save the content, display it, and then return to edit it, the textbox may have expanded once again, allowing for edits.

Does anyone know how to fix this?

Attachments: 
Image icon collapsed textbox.PNG
Content types: 
all content types

nwallis

Wed, 04/20/2022 - 01:42

Did you ever find a solution for this?   

Is there anyone from H5P support who can help with this one?

We are having the exact same issue.. for me it appears when you hit the right hand boundary of the text editor.   

BV52's picture

BV52

Wed, 04/20/2022 - 19:34

Hi All,

In order to give your bug report the best chance of getting answered, please include the following information:

  1. Detailed steps to reproduce the bug (exactly how and when did it happen)
  2. Platform and version number. E.g. Drupal, Wordpress, Moodle.
  3. Mobile or Desktop
  4. Browser: Chrome, Firefox, Safari etc
  5. H5P plugin version
  6. H5P content type and version (if a content type was used), and a sample URL or attached H5P.
  7. Any browser console errors
  8. Any PHP errors
  9. Screenshots if it's a visual problem

If it worked before:

  1. Any recent changes to the environment (new plugins/modules, updates, configuration changes etc.)
  2. Any recent changes to the browser you're using (new extensions, updates etc.)

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!

-BV

MariusBL

Wed, 04/20/2022 - 20:37

We've had two users report the same issue.

1. When creating a question in an interactive video on Moodle, sometimes the text box to type a question (e.g. True/False, Single Choice) will disappear. They can still type and after saving the question, what has been added in the text box/text isn't shown is still added and will appear when playing the video.

2. Moodle 3.10.10 (20220314)

3. Moodle on Desktop

4. Microsoft Edge and Google Chrome

5. mod_h5pactivity 2020110900

6. H5P InteractiveVideo-1.22 / H5P TrueFalse-1.6 / H5P SingleChoiceSet-1.11

7. We haven't been able to reproduce this on our end and we haven't asked the user to open their browser's console yet.

8. We haven't yet looked up our server's logs for PHP errors yet.

9. See attached.

Thank you,

H5P file: 
Binary Data interactive-video-67.h5p
Attachments: 
Image icon no_text_box_visible.PNG

flizotte

Wed, 04/20/2022 - 23:06

https://h5p.org/node/1259162

https://h5p.org/node/1257839

 

flizotte

Wed, 04/20/2022 - 23:09

It looks common.

https://h5p.org/node/1257839

https://h5p.org/node/1259162

taylah-g

Thu, 04/21/2022 - 00:50

I managed to fix the problem by clearing my browser cache and cookies. I was using Chrome. Not sure of any versions as everything has been updated since. I was using Course Presentation (1.22.6)

taylah-g

Thu, 04/21/2022 - 00:52

I managed to fix the problem by clearing my browser cache and cookies. I was using Chrome. Not sure of any versions as everything has been updated since. I was using Course Presentation (1.22.6)

flizotte

Mon, 04/25/2022 - 15:23

@taylah-g

Do you use it from Moodle with the core plugin? On our side the issue was reported on a Moodle 3.10 site with the Interactive Video content type.

taylah-g

Tue, 04/26/2022 - 01:43

Yes, I used it from Totara LMS with the h5p plugin. It was happening with every content type we tried (as far as I can remember) but my colleague and I were primarily using Interactive Video and Course Presentation.