Videopress and Interactive Video

Hi all

I'm new to H5P and to Videopress. 

I've been testing the two and while the video works on initial upload and while adding the interactive content. Some time after saving and adding the shortcode to the webpage it stops showing the video and states 'video format not supported'. Despite the video file being an mp4. 

Any thoughts On how to prevent the loss of video?

TIA

BV52's picture

Hi Adam,

I think this documentation may help.

-BV