Deleting videos and slides

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I cannot delete a video or a slide from a presentation, I have the option to delete but the video does not delete from the slide, I have also tried deleting the slide that contains the video but it does not delete either.  Can anyone help?

BV52's picture

Hi Pauline,

In order to give your bug report the best chance of getting answered, please include the following information:

  1. Steps to recreate the bug
  2. Platform you're using: Drupal, Wordpress, Moodle (version number would be helpful as well)
  3. Mobile or Desktop
  4. Browser: Chrome, Firefox, Safari etc
  5. H5P plugin version
  6. H5P content type version
  7. Screenshots if it's a visual problem
  8. Error logs in browser console (Ctrl+Shift+J in Chrome).
  9. H5P file so that we can check it

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!

-BV52

 

  1. Steps to recreate the bug
  2. Platform you're using: Drupal, Wordpress, Moodle (version number would be helpful as well) - Moodle version 3.3 and Drupal 7.56
  3. Mobile or Desktop - Desktop, laptop and Mac
  4. Browser: Chrome, Firefox, Safari etc - Chrome and Firefox
  5. H5P plugin version -  Version1.5
  6. H5P content type version - Presentation
  7. Screenshots if it's a visual problem - Screen shot/image added below
  8. Error logs in browser console (Ctrl+Shift+J in Chrome). - 
  9. H5P file so that we can check it - uploaded below

Thanks
Pauline Barke

for your information the Slide 19 has the problem with the place holder.

 

Pauline

BV52's picture

Hi Pauline,

Can you please re-attach the H5P.

-BV52

H5p reuploaded as requested

BV52's picture

Hi Pauline,

I'm not sure if I'm missing something because when I uploaded the H5P there isn't a slide 19. Please check this.

-BV52

I was right the first time it is definitely slide 18, it has the place holder for the video which I cannot delete, plus the slide will not delete.

 

Thanks

pauline

BV52's picture

Hi Pauline,

Thank you for clarifying that. A bug report has been filed and you can follow it here.

-BV52

BV52's picture

Hi Pauline,

I have good news. This has already been resolved in the new release. Please update your content libraries through the H5P hub and it should take care of the issue.

-BV52