speak the words crashes in Android

Submitted by muyanik09 on Sun, 09/29/2019 - 19:14
Forums: 
Bugs in content types

hi. the only supporter browser Chrome crashes when trying to use 'speak the words' on mobile Android devices but all is well on PCs. i thought it was sth with my pages or themes but it is also in h5p's examples page, too. may someone help? thanks a lot.

BV52's picture

BV52

Mon, 09/30/2019 - 19:48

Hi muyanik09,

I tried this using a phone running on Android and it is working properly. Would you mind sharing the model of your phone?

-BV52

muyanik09

Mon, 09/30/2019 - 20:20

thanks for your good news. i have spend such quite a lot time on this content type that i will get a new mobile :)

i have updated Chrome, cleared all saved data and settings but the problem is still annoying me. do you have any suggesstions?

by the way i am using a samsung note8

muyanik09

Mon, 09/30/2019 - 20:20

thanks for your good news. i have spend such quite a lot time on this content type that i will get a new mobile :)

i have updated Chrome, cleared all saved data and settings but the problem is still annoying me. do you have any suggesstions?

by the way i am using a samsung note8

BV52's picture

BV52

Thu, 10/03/2019 - 18:49

Hi muyanik09,

I am still unable to reproduce the issue on my end, although I am only using Browserstack to simulate the device. Have you tried checking this using a different browser. I can only assume that there is some files in the Chrome installed on your phone that may be causing this.

-BV52

muyanik09

Thu, 10/03/2019 - 18:58

Haven't come to an end yet. I will have to format my iphone after a back-up. Thanks for caring.