H5P on Harbor

I've been trying to set up an interactive learning activity using H5P on our Harbor course website. It takes a long time for either viewing or editing pages to load. In addition, the multiple messages appear in red: Unknown exception related to local files (Failed to retrieve file from file system [ID: etc])

Is there a workable solution so that I can develop a learning activity that works? I use a MacBook Pro 10.13.6 with Safari 13.0.5. All other activities and tools on Harbor work fine.

Thank you.

otacke's picture

Hi PJMSC!

Maybe you could elaborate a little more on what Harbor is and how you use it with H5P?

Best,

Oliver 

Harbor is our institutional Learning Management System (LMS). It is powered by Blackboard Open LMS. Thanks, any guidance would be greatly appreciated.

otacke's picture

Hi PJMSC!

And how are you integrating H5P? To the best of my knowledge, there's no native plugin for Blackboard, so you probably embed it from a different site or you're using H5P.com via LTI.

Also, it would be great if you appended a screenshot of the error messages. They may contain crucial information for remote bug hunting.

Best,

Oliver