Installation and server related problems

Folks, testing with moodle (3.11.x) along with the current h5p plugin (not hvp).  Just as a test I uploaded the interactive video sample (smoothie).

After a student user interacts with the sample interactive video and submits scores I see "View all attempts (0 submitted)" for that content.  As the user I did go as far as to submit responses.  Is there a setting or issue that may make tracking seem less consistent?  I don't see errors in the httpd logs.

Looking at the h5p logs, I see the user viewing content is logged, just not the user interactions.

Hello,

We are currently experiencing a loading problem for interactive videos on the Moodle plugin. After setting up the IV activity, the first entry to the activity page requires a loading time of 15-30 seconds. This only happens once for every IV added to a course site (also for imported H5P activities), meaning that once a user goes through this loading time once, all other users that follow will load the page instantly.  

Hi,

We have a tricky problem that is reaching a dead end.

We use a Moodle LMS and the H5P interactive content activities work as intended if we bypass the Load Balancer.

But when the Load balancer is in use it takes ages to load and is extremely slow.

Has anyone experienced this and can someone direct us on where to check and how to check this, please?

Regards,

PS