Installation and server related problems

Hello,

We are currently experiencing a loading problem for interactive videos on the Moodle plugin. After setting up the IV activity, the first entry to the activity page requires a loading time of 15-30 seconds. This only happens once for every IV added to a course site (also for imported H5P activities), meaning that once a user goes through this loading time once, all other users that follow will load the page instantly.  

Hi,

We have a tricky problem that is reaching a dead end.

We use a Moodle LMS and the H5P interactive content activities work as intended if we bypass the Load Balancer.

But when the Load balancer is in use it takes ages to load and is extremely slow.

Has anyone experienced this and can someone direct us on where to check and how to check this, please?

Regards,

PS

Hello :)

I installed H5P, created a quiz set, put the shortcode on my page, published it, but it doesn't display. What am I doing wrong? :( Thank you :)