h5p hub not showing in moodle

Submitted by kimberly.harrel... on Wed, 06/06/2018 - 21:36
Forums: 
Installation and server related problems

The editor will not load for me on my production site, but works fine on my test site. As far as I can tell, all settings are the same. I have tried uninstalling and reinstalling the plug in with no luck.

Attachments: 
Image icon 2018-06-06_13-21-58.png
BV52's picture

BV52

Thu, 06/07/2018 - 04:50

Hi Kimberly,

In order to give your bug report the best chance of getting answered, please include the following information:

  1. Detailed steps to reproduce the bug (exactly how and when did it happen)
  2. Platform and version number. E.g. Drupal, Wordpress, Moodle.
  3. Mobile or Desktop
  4. Browser: Chrome, Firefox, Safari etc
  5. H5P plugin version
  6. H5P content type and version (if a content type was used), and a sample URL or attached H5P.
  7. Any browser console errors
  8. Any PHP errors
  9. Screenshots if it's a visual problem

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!

-BV52

kimberly.harrel...

Thu, 06/07/2018 - 15:36

I was able to solve the issue by removing /moodle from our wwwroot in the config.php file.

BV52's picture

BV52

Fri, 06/08/2018 - 05:23

Hi Kimberly,

I'm glad it is working now and thank you for getting back to us.

-BV52

BV52's picture

BV52

Fri, 06/08/2018 - 05:25

Hi Kimberly,

I'm glad it is working now and thank you for getting back to us.

-BV52