Quizzes in Course Presentation not recording proper score


I'll try and explain this as best I can. Firstly:

Moodle 3.3.5+

H5P 1.9 2018053100

OK so we have a Course PResentation that contains 3 activities. Quiz 1 has 20 questions (MCQ), Activities 2 and 3 are Summary.

We have had two reports now of users being told their score (usually full marks) and then - when they refresh the page or return to the course page - their score shows as only 1 or 2 out of the final score.

Comments from users:

I initially did the export procedures quiz and got 23/26 but it won't register my re-try properly.  On the re-try the system won't register my answers after question 1 such that I now have a score of 12/26!  I have tried different browsers to no avail.  Please can you just reset this quiz and I'll do it again from the beginning?  Thanks.

I am having a problem with the export procedures Quiz.

I originally got 26/26, however when I refreshed the page it is showing that I got 2/26! I have tried different browsers and it will not let me do the questions again. 

I wonder if something is happening that means the quiz score is not saving? Has anyone else experienced this? Thanks!

BV52's picture

Hi danjeffries,

Would you mind sharing the H5P here? I am unable to reproduce the issue using a content I created myself.


Sure - file attached.

It could be a Moodle/Gradebook issue, but I don't think it is. But really not sure. Thanks for the help :)

thomasmars's picture

Thanks for reporting this. It looks like a bug in Summary when used with the "Save content state" option. The score for Summary is not stored and retrieved properly. I have created an issue for fixing this at https://h5ptechnology.atlassian.net/browse/HFP-2169

Thank you! Pleased to hear it's a bug (in a weird way) - I thought I was going mad!