unable to update content type

Submitted by nvcacademy on Fri, 11/09/2018 - 19:33
Forums: 
General discussion

I'm trying to update the Dialog Cards content type in Moodle. When I do I get this message:

The system was unable to install the Audio component from the package, it requires a newer version of the H5P plugin. This site is currently running version 1.15, whereas the required version is 1.19 or higher. You should consider upgrading and then try again.

The Audio content type shows: Audio (1.2.14) in Site administration >> Plugins >> Activity modules >> H5P >> H5P Libraries

The Audio content type shows no update available, I have set and am using H5P Hub for library updates in Site administration >> Plugins Activity modules >> H5P >> H5P Settings

I have updated the Content Type Cache in Site administration >> Plugins >> Activity modules >> H5P >> H5P Libraries several times.

How do I resolve this, any thoughts?  thanks.

otacke's picture

otacke

Sat, 11/10/2018 - 20:35

Hi nvcacademy!

The message "This site is currently running version 1.15, whereas the required version is 1.19 or higher." means that you'll have to upgrade your moodle plugin as the content type requires some functionality that older plugin versions like your's don't provide.

Best,
Oliver