Editor - Waiting for Javascript / Loading please wait

I have just installed H5P on a Moodle 3.6.2 installation running on IIS.

All is working Moodle wise, but when I try and add "interactive content" the Editor section is showign "Waiting for Javascript..." and not loading, after many attempts and changing the ASP anon authentication to app pool that I saw someone else do, it is now showing "Loading please wait...". I am still unable to access the H5P editor.

Any help would be greatfully appreciated.

Thanks,

Tom

BV52's picture

Hi Tom,

In order to give your bug report the best chance of getting answered, please include the following information:

  1. Detailed steps to reproduce the bug (exactly how and when did it happen)
  2. Platform and version number. Moodle 3.6.2
  3. Mobile or Desktop
  4. Browser: Chrome, Firefox, Safari etc
  5. H5P plugin version
  6. H5P content type and version (if a content type was used), and a sample URL or attached H5P.
  7. Any browser console errors
  8. Any PHP errors
  9. Screenshots if it's a visual problem

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!

-BV52

Sorry it seems that it works internally so I think it is to do with our firewall as it is only affecting external connections, not a H5P issue.

BV52's picture

Hi Tom,

Thank you for informing us. If in case you need further assistance feel free to post it here.

-BV52