At some users the interactive videos don't stop. I don't know which browser etc. they're using.What could help?
Thu, 02/18/2021 - 18:13
I think we need more information regarding this concern. In order to give your bug report the best chance of getting answered, please include the following information:
If it worked before:
The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!
Fri, 02/19/2021 - 09:44
I can't give you much information because the problem is only sporadic with students who use our content. I don't know what browser they use and what hardware.Everything works for most of them.We use Wordpress 5.6.1. and H5P version 1.15.0. The content type is Interactive video.
Fri, 02/19/2021 - 17:57
As much as I would like to help you troubleshoot or at least isolate the issue it would take a considerable time to create multiple test contents with every possible combinations of activities or contents within it and then test it using all major browsers in all major operating systems.
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