Correct answers marked as wrong in fill-in the gaps

tormoda's picture

Hi!

From time to time, answers that are correct are marked as wrong in "fill in the blanks". This only happens to some of the students some of the time.

We have tried to reproduce the error, but with no success. We are completely clueless as to why this happens. 

This is what it looks like: 

This particular task is here: https://ntnu.h5p.com/content/129126031534812573

However, it seems to happen in other tasks as well.

This is very confusing, and I would be very grateful for any help.

Thanks in advance,

Tormod

 

tormoda's picture

Here is a screenshot of the problem.

Attachments: 
BV52's picture

Hi tormoda,

I'm afraid the link that you provided is not working.

Anyway I created a test content using your screenshot as a guide. However I am unable to reproduce the issue, my testing may actually be flawed since I am either using the alt code for å to type the letter or copy/pasting it. I suspect that this is caused by the differences in devices. Would you mind checking with your students that are having the issue what device they are using.

-BV

Attachments: 
tormoda's picture

Hi!

Thanks for looking into this. I'm sorry the link wasn't working. I'll try again:

https://ntnu.h5p.com/content/1291260315348125737

I have tried typing, alt code and copying too, with no difference. I have seen this strange behaviour with gaps without æøå as well, so that is not the problem.

I will follow your suggestion and try to find out which device the student is using.

Best regards

Tormod 

 

BV52's picture

Hi Tormod,

Thank you for the update on the link. Not sure if I understand correctly can you reproduce the issue or not?

The browser and device will be a big help ;-)

-BV

tormoda's picture

Hi!

I'm sorry for not being clear. I can not reproduce the issue.