Fullscreen issue

Submitted by cguler on Mon, 11/18/2019 - 12:38
Forums: 
Bugs in content types

Is there a way to disable the fullscreen button? This button is a problem when I create an interactive video from within Moodle. I want to disable this button. Do you have a suggestion? width is no problem, but height is not 100%

BV52's picture

BV52

Mon, 11/18/2019 - 20:11

Hi cguler,

 

The easiest way is to use a PHP hook, to add your own CSS-file to the content type. Please visit the Visual Changes page for more details.

 

-BV

cguler

Mon, 11/25/2019 - 11:52

Hello BV;

Unfortunately, we failed. I want to describe my problem like this. When we upload the interactive video links we created in moodle to our own LMS, the full screen button is problematic. The problem may be caused by an iframe. Do you have an idea? How can we solve?

  
BV52's picture

BV52

Tue, 11/26/2019 - 18:01

Hi cguler,

For the community to better understand the issue would you mind elaborating on "the full screen button is problematic". I few more details like 'clicking on it doesn;t do anything' or 'on certain devices [insert description of the issue]'.

-BV

rahul331's picture

rahul331

Mon, 03/22/2021 - 14:38

Hi BV52, 

I am facing the very strange problem.

My some user have a problem in full screen maximization and minimization in course presentation .
But when access the H5P course presentation from my chrome browers (version -  89.0.4389.90) have no problem and even when I login as user that has problem in full screen but on my compter is working fine.

All the users have are using window computer and chrome browser  89.0.4389.90 and do you know what could be the reason full screen is not working on their computers.

Regards

Rahul

rahul331's picture

rahul331

Mon, 03/22/2021 - 14:39

Hi BV52, 

I am facing the very strange problem.

My some user have a problem in full screen maximization and minimization in course presentation .
But when access the H5P course presentation from my chrome browers (version -  89.0.4389.90) have no problem and even when I login as user that has problem in full screen but on my compter is working fine.

All the users have are using window computer and chrome browaser  89.0.4389.90 and do you know what could be the reason full screen is not working on their computers.

Regards

Rahul

BV52's picture

BV52

Mon, 03/22/2021 - 19:11

Hi Rahul,

It is possible that browser security settings may be causing this, I'm not sure though which one. I tried reproducing this and changing a few settings but the full screen button always works. Can you ask them to check the browser console (usually accessed by pressing F12) and check if there are errors in it.

-BV

rahul331's picture

rahul331

Thu, 04/08/2021 - 10:04

Hi BV, 

the console has error no ajax path found, please find the attachment.

But when tried with same user that has a problem on full screen on my computer, I also get the same error in the console but fullscreen button on presentation is working completely fine on my computer on chrome browser.

The user is also using the the chrome browser, windows computer and latest Versjon 89.0.4389.90 (Offisiell delversjon) (64-bit)

Attachments: 
Image icon support F12 ny.png
rahul331's picture

rahul331

Thu, 04/08/2021 - 10:04

Hi BV, 

the console has error no ajax path found, please find the attachment.

But when tried with same user that has a problem on full screen on my computer, I also get the same error in the console but fullscreen button on presentation is working completely fine on my computer on chrome browser.

The user is also using the the chrome browser, windows computer and latest Versjon 89.0.4389.90 (Offisiell delversjon) (64-bit)

Attachments: 
Image icon support F12 ny.png
BV52's picture

BV52

Thu, 04/08/2021 - 18:22

Hi Rahul,

The error message is not causing the issue, however it might cause an issue with scoring. I still think it could be some setting in the browser, another plugin in their browser or security software. Can they try using a different browser and see if it works.

-BV

rahul331's picture

rahul331

Fri, 04/09/2021 - 10:23

Thank you BV for the confirmation.

Regards

Rahul