Unable to Save Result Data Code 500

Submitted by ucalgarycme on Mon, 11/02/2020 - 23:48
Forums: 
Bugs in content types

Hello,

We are using LearnDash and have H5P Multiple Choice questions embedded in various courses. There is now a pop-up error on each page with a H5P Quiz saying "Unable to save result data. Message: error. Code: 500" (see screenshot attached). Any engagement with the H5P MC question will lead to the same error. Pages with H5P Slideshow do not produce this error.

H5P version 1.15.0
WP version: 5.5.2
Browser: Google Chrome

Thank you,
Caitlin

 

Attachments: 
Image icon Screen Shot 2020-11-02 at 3.41.00 PM.png
Content types: 
Multiple Choice
otacke's picture

otacke

Tue, 11/03/2020 - 00:03

Hi! 

This is not a message sent by H5P, but probably by WP-H5P-XAPI, cmp. https://github.com/tunapanda/wp-h5p-xapi/blob/bdc4cd1e5e7b5fe79b8dc99906d6f521f9c435f6/wp-h5p-xapi.js#L29 Do you have that one installed?

Best,

Oliver 

Stoffel

Sat, 05/07/2022 - 22:48

I am using Tin Canny Reporting.  Would this be what is causing the error code?

Thank you,

Brandy

otacke's picture

otacke

Sun, 05/08/2022 - 15:41

Hi Stoffel!

You'll have to give the H5P community some more context. If you get an HTTP 500 error message, that's just a general message sent by the server that something (whatever that may be) went wrong on the server. If you get the very same message in the same design that the original poster provided in his/her screenshot, then it's most likely caused by wp-h5p-xapi or some other xAPI related plugin that may have re-used the code.

Best,

Oliver