Copying Interactive Videos

Submitted by matthewdirk on Tue, 09/06/2022 - 17:36
Forums: 
Bugs in content types

Hi, I'm trying to use an existing h5p file of an interactive video to copy. I upload the h5p file, but then it just infinitely loads. In testing I've had it keep "loading" for 6+ hours.

This is on Moodle. I'm using Chrome on desktop. The Interactive Video version is up to date as far as I know. This has worked fine for me in the past so I am very confused. I've attached a screenshot of the loading screen I am talking about as well as one of the h5p files I have tested with.

H5P file: 
Binary Data cold-kitchen-1-lp24-32.h5p
Attachments: 
Image icon interactive.png
Content types: 
Interactive Video
BV52's picture

BV52

Tue, 09/06/2022 - 18:32

Hi matthewdirk,

First of all I can assure you that the H5P file is working properly as I was able to upload it in H5P.com: https://bv-demo.h5p.com/content/1291739248799448329.

Would you mind providing the following:

  1. Where did you download the content from?
  2. Version of Moodle?
  3. Are you using the H5P core integration in Moodle (blue icon) or the H5P plugin (black icon).
  4. Browser console errors (usually accessed by pressing F12 on the keyboard)

-BV

matthewdirk

Tue, 09/06/2022 - 20:00

1. I downloaded it from a different page in our moodle, I am just wanting to move the videos to a new course.

2. Version 3.11.6

3. I'm using the plugin

4. I don't see any errors, but I don't know exactly what I'm looking for. I see nothing that explicitly says "error"

BV52's picture

BV52

Wed, 09/07/2022 - 18:20

Hi matthewdirk,

When in the console you may see a round red icon with an x inside it (screenshot) attached, when you click on it you should see the errors. I've also attached a sample error.

-BV 

Attachments: 
Image icon Error 2.png
Image icon Error 1.png

matthewdirk

Wed, 09/07/2022 - 19:03

It doesn't seem like there are any errors. I've attached a screenshot

Attachments: 
Image icon console.png

examsextra

Sat, 09/10/2022 - 17:34

Hi BV,

It seems the OP did not reply to this so maybe he got it fixed. However, I'm actually experiencing the same problem myself with the page stuck loading (screenshot 1), but in Wordpress, not Moodle. I've just seen your last reply about checking for errors in the console, so I have attached a couple of screenshots which show the errors. Do you think these will help to identify the cause?

Many thanks,

Paul

Attachments: 
Image icon 1.png
Image icon 2.png
Image icon 3.png

matthewdirk

Mon, 09/12/2022 - 18:22

I haven't gotten it fixed, actually. I've been waiting for a response since Wednesday. Hopefully one of us will hear back soon.

BV52's picture

BV52

Mon, 09/12/2022 - 18:29

Hi Matthew and Paul,

Could you also check if there are any PHP errors. The browser console screenshot of Matthew does have any errors.

-BV

otacke's picture

otacke

Tue, 09/13/2022 - 12:22

This case has already been covered by https://h5p.org/comment/46915#comment-46915 and was something not related to this issue but caused by tampering with H5P code ...

universalgelehrter

Mon, 09/12/2022 - 14:21

Hello @ all

Unsing interactive videos in Column makes the problem: After you created and safed the h5p, you cannot anymore change the content, because the video-file loads without ending. Same problem with the sample-file on H5P: If you download the 2/3 sample of column, A Heading and a Video, you get same problems during upload(reuse): Never ending loading of the videos. All files are up to date, also on different Drupal-Versions (latest updates) same problem. Different browser-systems testet, no change on the problem. You can create a full new modul interactive-video inside column, but you cannot change content or reuse the file, also not by copy and paste inside.

 

@BV52  >> you can easy try it yourself with the example  A Heading and a Video from your sample-files.

https://h5p.org/column#example=56730

 

Best regards Bernd

BV52's picture

BV52

Mon, 09/12/2022 - 18:17

Hi Bernd,

Nice theory it could be that it triggers the issue but it doesn't look like it is the one causing it. I was able to upload it in H5P.com and edit: https://bv-demo.h5p.com/content/1291744422667649959. I did it as well in Moodle and Drupal 7 although I can't post the URL since I am using an offline test environment.

-BV

universalgelehrter

Tue, 09/13/2022 - 12:47

I tried to be clever and direct using your new content by reuse. First tried in the newest Drupal-Version, but upload ist never ending, no success, and at least Code 504.

Second i tried it in drupal 7, newest update. Little more success: Upload without any problems, and works, BUT .......

no possibility to make any changes. After edit never ending loading from video, and big surprise, now also from text-content!

So, problems are increasing?!

Best regards Bernd

 

Attachments: 
Image icon interactive_video_edit.png
otacke's picture

otacke

Tue, 09/13/2022 - 13:37

Hi all!

If you want to support screenshots that help, please take a shot of the browser development console (usually opened by pressing F12 or Ctrl-Shift-i) or copy/paste the contents when the problem happens and also please check the PHP error log file on your server for errors and copy/paste them here. If possible, you can also share a link to the site plus provide some form of limited account that can at least create H5P content to reproduce the issue.

The other screenshots are appreciated, but you would not send a mechanic a picture of your car that's not driving and expect him/her to tell you what the issue might be, would you? :-D

Cheers,
Oliver

pahlroos

Fri, 10/21/2022 - 08:28

Had a complete course in Finnish, where I used Interactive video in Columns, and when I was about to copy and translate, it didn't open the Interactive video jammed in "Wait, loading..." (in Finnish). When I tried to create a new Column and add an Interactive video, same thing. BUT, when I switched my Moodle language from Finnish to English, I was able to create an Interactive video in a Column, but still I couldn't edit the old one though I changed the UI language. Also tested creating a Column and Interactive video with and without our local characters in the content, no difference. Seems to be a problem wiht the interface on the Interactive video that conflicts vith the Column in other languages than English.

pahlroos

Fri, 10/21/2022 - 11:31

It works in English, and the console shows only the yellow part, but changing language makes the red part appear (when adding Interactive video to Column).

Attachments: 
Image icon column and interactive video.png
BV52's picture

BV52

Fri, 10/21/2022 - 12:25

Hi pahlroos,

This is related to the bug that is discussed in this thread: https://h5p.org/node/1295740/

-BV