Background hotspot image not displayed correctly

Submitted by Teaming on Wed, 05/21/2025 - 12:29
Forums: 
Bugs in content types

I am trying to use a hotspot for my interactive book but all the ones I upload end up looking blurry and distorted, How can I solve this?

Thanks in advance!

Attachments: 
Image icon Captura-hotspot.JPG
Content types: 
Image Hotspots
BV52's picture

BV52

Wed, 05/21/2025 - 18:24

Hi Teaming,

The most likely cause is that the image you are using has low resolution. The image gets stretch which causes it to look blurry. 

As you can see in this content the image above is clearer and the one below is blurry. The first image's resolution is 1472 x 877 while the 2nd image's resolution is 368 x 219.

https://bv-demo.h5p.com/content/1292592874259987969

-BV