504 Gateway Error - Interactive video

BV52's picture
Hello Running Moodle 3.5. I've uploaded a less than 5MB video and only have 5 interactions. The activity is loading really slow and when i try to edit the interaction, i often get a 504-Gateway error. I know my comp can view mp4 files. Any advice?
BV52's picture

Hi rachelgrz,

In order to give your bug report the best chance of getting answered, please include the following information:

  1. Detailed steps to reproduce the bug (exactly how and when did it happen)
  2. Platform and version number. E.g. Drupal, Wordpress, Moodle.
  3. Mobile or Desktop
  4. Browser: Chrome, Firefox, Safari etc
  5. H5P plugin version
  6. H5P content type and version (if a content type was used), and a sample URL or attached H5P.
  7. Any browser console errors
  8. Any PHP errors
  9. Screenshots if it's a visual problem

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!