504 Gateway Error - Interactive video

Submitted by BV52 on Thu, 01/03/2019 - 03:49
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Bugs in content types
Hello Running Moodle 3.5. I've uploaded a less than 5MB video and only have 5 interactions. The activity is loading really slow and when i try to edit the interaction, i often get a 504-Gateway error. I know my comp can view mp4 files. Any advice?
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BV52

Thu, 01/03/2019 - 03:50

Hi rachelgrz,

In order to give your bug report the best chance of getting answered, please include the following information:

  1. Detailed steps to reproduce the bug (exactly how and when did it happen)
  2. Platform and version number. E.g. Drupal, Wordpress, Moodle.
  3. Mobile or Desktop
  4. Browser: Chrome, Firefox, Safari etc
  5. H5P plugin version
  6. H5P content type and version (if a content type was used), and a sample URL or attached H5P.
  7. Any browser console errors
  8. Any PHP errors
  9. Screenshots if it's a visual problem

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!

-BV52