interactive video not recognizing mp4 format anymore
Submitted by adr1957 on Fri, 03/08/2019 - 12:08
Hello, starting today early morning, none of the mp4 files that were previously used on my course are usable anymore by the interactive video content. I attach the screenshot of what I get for _any_ video I try to play.... Technical staff in my department suggest it might be a remote problem as nothing has apparently changed locally. I can still download the same mp4 files from moodle repository and play them as ordinary mp4 on my laptop.
This is really critical as students are approching the firts exam and they cannot accest to the content anymore.
Any suggestions? or help?
Many thanks to all
Mon, 03/11/2019 - 00:51
Hi Adriano,In order to give
Can you please check the browser console logs if you anything that points to Cross-Origin Resource Sharing (CORS). If you see one please ask your administrator to make changes on how the video is delivered. If you don't see any error messages or see a different message, please include the following information:
The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!