504 Gateway Time-out after upgrading the plugin.

Submitted by surendra_patil on Fri, 05/01/2020 - 12:19
Forums: 
Installation and server related problems

I upgraded the plugin from Version 1.12.0 to Version 1.15.0 running on wordpress instance. 

Now after updating the H5P plugin I am not able to upload libraries or upload new H5P.

Kindly help me out fix this issue.

Thanks in advance.

BV52's picture

BV52

Fri, 05/01/2020 - 18:54

Hi surendra_patil,

Most of the time error 504 is caused by the server timing out. You can try increasing the maximum execution time in Wordpress.

-BV

surendra_patil

Sun, 05/03/2020 - 14:17

Thank You for the update. Issue resolved by maximum execution time.

juveinfo

Mon, 07/13/2020 - 13:15

Hi BV,

Sorry, I do not know, why I could not add new thread, have to post the message in a existing thread. 

We would like to connect H5P with our customized LMS by LTI 1.3, after configure the seeting like below, when access "https://myname.h5p.com/lti/launch", the response is "504 Gateway Time-out"

Any idea about this? or do we have any way to get the H5P server side diagnosis logs? 

Best Regards

Alex

 

BV52's picture

BV52

Mon, 07/13/2020 - 20:15

Hi Alex,

Sorry all new posts threads or comments are unplublished by default to make sure that no spam gets through (we had a lot in the past).

Anyway for your issue I suggest that you contact the H5P.com support directly by sending an e-mail to [email protected]. Please add information such as screenshot of your settings.

-BV