Installation and server related problems

Discuss problems with installing the H5P plugins/modules and content types as well as server-related issues

Virtual tour export as HTML5 on server problems

Hello,

I'm trying to export my H5P Virtual Tour in Lumi. The project contains large photos and videos, and I selected "One HTML file and several media files" as the export option.

The export completes successfully, and I can open the HTML file locally, but all images and scenes are black, with only labels visible. I checked the file paths, and they are correct.

Issues downloading H5P content from one server to another

Hello All. I have tried to migrate h5p content from an old server to a new one, however I keep getting the error:

Validating h5p package failed.

The file you uploaded is not a valid HTML5 Package (We are unable to unzip it)

 

I tried doing this a few ways: first, by reusing it from a single h5p activity within the browser; download was fine and downloaded with a .h5p extension; tried to upload and got the error shown above.

Secondly, I tried to do this via Filezilla and received the error: 

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