Installation and server related problems

Discuss problems with installing the H5P plugins/modules and content types as well as server-related issues

Summary screen appearing on Interactive Video with Poster mode interactions only

Submitted by Yusufi49 on Sat, 03/07/2026 - 05:25
Forums: 
Installation and server related problems

I am running Moodle 5.0.1 with H5P Interactive Video library version 1.26.35. I have an interaction in a video set to Poster mode (not scored). Despite this, the end-of-video summary screen still appears showing:

  • "X Question(s) answered"
  • "Submit Answers" button
  • "Answered questions" panel with scores

Since the interactions are in Poster mode, it is my understanding they should not be required to be scored or to trigger the summary screen.

WordPress H5P Hub registration fails though outbound connection works

Submitted by kbedconsulting@... on Fri, 02/27/2026 - 14:42
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Installation and server related problems

Hello,

I am trying to enable the H5P Hub on my WordPress site, but the hub registration fails and shows:

"Your site is having difficulties connecting to H5P.org and listing the available content types."

Environment

  • WordPress site hosted on SiteGround

Update of H5P WordPress Plugin to 1.17: Cannot update content type or content broken after update

Submitted by otacke on Thu, 02/26/2026 - 16:28
otacke's picture
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Installation and server related problems

H5P Group released version 1.17.1 of the H5P plugin for WordPress today. It will give you the new visual appearance (except for the ability to change it easily).

I'd wait for version 1.17.2 though if I were you.

Version 1.17.0 didn't load stylesheets and fonts and was quickly replaced by version 1.17.1. The latter is the latest version as of writing these lines, but it causes issues when updating or installing content types.

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