Installation and server related problems

Discuss problems with installing the H5P plugins/modules and content types as well as server-related issues

Changes to Presentation not saved in WordPress

Hi everybody, 

I keep almost randomly losing changes to my presentation when editing a presentation in WordPress. This often happens when I cloned a slide but also when simply making changes to content types used on the presentation. Sometimes it does happen, sometimes saving by using the Update Button works. I have looked through the forum, there are reports of issues like that in 2017 but I can't find anything recent

Moodle 3.5.x Install Content Types: Failed to download the requested H5P.

Raceman's picture

Dear community,
I have installed the H5P plugin on Moodle 3.5. But H5P cannot install the content types via api Hub. The following error message appears:

Failed to download the requested H5P.

Failed to connect to 2a03:b0c0:3:d0::20d8:7001: Network is unreachable

Server Write Access Issue on WordPress 5.6

Hello there,

I have attempted to use the H5P plugin with WordPress 5.6; however, when attempting to "Add New" H5P content I am getting the following error message 'A problem with the server write access was detected. Please make sure that your server can write to your data folder.' I've checked with my hosting provider: Fasthosts, but there doesn't seem to be any permissions issues with writing to the data folder. 

Can somebody please advise me on how I should proceed?

Thanks

Pages