Interactive Video

interactive video not loading on iPad - EDIT: due to domain restriction?

Submitted by Pir1981 on Tue, 03/14/2023 - 19:04
Forums: 
Bugs in content types

Hi,

I have created an interactive video using a vimeo video (for test purposes added youtube as well).

Staging Testsite 

It works just fine on desktop and android, but when running it on an iPad OS 16.3 (no matter if Chrome or Safari - sorry can't find the version numbers anywhere on the iPad...) it only states "The Vimeo video could not be loaded."

Interactive video error "video format not supported"

Submitted by Trevesy on Thu, 02/23/2023 - 09:44
Forums: 
Bugs in content types

We have an issue with our interactive videos on Moodle:  

1] Platform and version number. E.g. Drupal, Wordpress, Moodle.

Moodle 4.0.4 (Build: 20220912)

Uses videos hosted on Vimeo

 

2] Mobile or Desktop

Desktop and Mobile

 

3] Browser: Chrome, Firefox, Safari etc

Safari, Chrome, Firefox on MacOS, 

duckduckgo on iOS.

chrome on windows

 

4] H5P plugin version

no moodle plugin in v4

 

Video format not supported appears to some users

Submitted by medilearners on Wed, 02/22/2023 - 20:09
medilearners's picture
Forums: 
Bugs in content types

I use in my wordpress site the h5p plugin for interactive content, where I only use the interactive video feature for about two years. 

For about two months I have been using vimeo pro and a private video hosting to upload the video sources. Due to the amount of videos that I manage on my platform it was not possible to continue with vimeo pro only. 

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