Interactive Video

Hello. I am trying to see captions on my interactive videos. On my mac+safari I can see the captions but on windows+firefox and chrome or mac+firefox and chrome the captions do not appear. The small setting cog wheel in the bottom right is grayed out and I am wondering if there is an option to turn on captions? I am including a picture.

The big screen is my windows showing no captions. The bottom right are my mac with one safari window and one Firefox window and only the mac+safari is showing captions.

Thank you for any help

Basic details
Type of device: Desktop
Browser: Chrome
Platform: Moodle

H5P plugin version: Built-in Moodle H5P plugin
H5P, mod_h5pactivity, 2021051700
H5P, contenttype_h5p, 2021051700
H5P framework v1.24, h5plib_v124, 2021051700

H5P content type and version: Interactive Video (and I see two lines in Moodle H5P content types area, and two different versions: 1.22.14, 1.24.4, although I didn't change anything in this area of the system, so I hope it's normal)

Related content type: Interactive video

Steps to reproduce:

You'll need a vimeo premium or business account.

Upload a video to vimeo and change "Embed (Where can the video be embedded?)" field to: "Specific domains" and specify your domain.

Embed this video on your website (our website using Drupal 7 version of H5P module - 7.x-1.50 ) into an interactive video type h5p content.

Open your page in Safari browser (both OSX Safari and iOS Safari affected).

You will get "The Vimeo video could not be loaded." error.