Interactive Video

Video format not supported

danielapop's picture

Hi,

Suddenly most mp4 videos uploaded in H5P (Moodle 3.5.17 Build: 20210308) are no longer loading for students due to 'Video format not supported' error. The format is 'unknown' when looking at the source file in H5P as an administrator. 

I cannot identify why embedded mp4-files gives the error "video format not supported" only when logged with the role 'student'. All videos load fine when logged in as an administrator. There are no issues with the video source URL. We've tested all browsers and couldn't see any difference.

Fullscreen interactive vertical video on instagram browser

Hi there! first off, thanks for such a great tool you guys provide for free!

Im trying to use interactive video with my instagram followers, bu everytime I load an interactive video with instagram browser I get some glitches:

- autostart doesnt work

- auto full screen doenst work

- the vertical video is shown with "horizontal width", as old youtube videos, even when I click on fullscreen. 

Im using h5p on my wordpress site, btw.

SOLVED - Export of H5P interactive video stopped working

Hi, this used to work fine, but since a day or 3 I cannot export h5p interactive video files anymore.

I cannot figure out what is the cause. 

All software is up to date. Theme is Divi. I tried deactivating all plugins except h5p, no difference.

I added a screenshot of what my screen looks like after clickin the export button.

Does anyone else have this problem, or does anyone have an idea what could be causing this?

thanks!

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