Drupal : Error, unable to load libraries.

Submitted by markusd1984 on Fri, 08/03/2018 - 13:38
Forums: 
Installation and server related problems

h5p editor stopped loading for me and displaying Error, unable to load libraries.

Console error: Failed to load resource: the server responded with a status of 404 (Not Found)

https://drupalserver/h5peditor/...../0/content-type-cache

I tried re-installing it with no success. How else can i continue to check?
Content type cache is updated and installed libraries are all listed under admin/content/h5p 

Help please!

BV52's picture

BV52

Mon, 08/06/2018 - 04:51

Hi markusd1984,

In order to give your report the best chance of getting answered, please include the following information:

  1. Detailed steps to reproduce the bug (exactly how and when did it happen)
  2. Platform and version number. E.g. Drupal, Wordpress, Moodle.
  3. Mobile or Desktop
  4. Browser: Chrome, Firefox, Safari etc
  5. H5P plugin version
  6. H5P content type and version (if a content type was used), and a sample URL or attached H5P.
  7. Any changes prior to this happening
  8. Any browser console errors
  9. Any PHP errors
  10. Screenshots if it's a visual problem

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!

-BV52

markusd1984

Tue, 08/07/2018 - 14:17

figured out the problem as in my drupal status page i saw that javascript handler didn't work, had to fix my .htaccess for it to load again.

BV52's picture

BV52

Wed, 08/08/2018 - 05:35

Hi markusd1984,

I'm glad that you got it working and thank you for getting back to us with the resolution.

-BV52