Drupal : Error, unable to load libraries.

h5p editor stopped loading for me and displaying Error, unable to load libraries.

Console error: Failed to load resource: the server responded with a status of 404 (Not Found)


I tried re-installing it with no success. How else can i continue to check?
Content type cache is updated and installed libraries are all listed under admin/content/h5p 

Help please!

BV52's picture

Hi markusd1984,

In order to give your report the best chance of getting answered, please include the following information:

  1. Detailed steps to reproduce the bug (exactly how and when did it happen)
  2. Platform and version number. E.g. Drupal, Wordpress, Moodle.
  3. Mobile or Desktop
  4. Browser: Chrome, Firefox, Safari etc
  5. H5P plugin version
  6. H5P content type and version (if a content type was used), and a sample URL or attached H5P.
  7. Any changes prior to this happening
  8. Any browser console errors
  9. Any PHP errors
  10. Screenshots if it's a visual problem

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!


figured out the problem as in my drupal status page i saw that javascript handler didn't work, had to fix my .htaccess for it to load again.

BV52's picture

Hi markusd1984,

I'm glad that you got it working and thank you for getting back to us with the resolution.


I am also facing same prolem. Can you guide me how to fix this?

Hi team,

my content type libraries are not loading please check the screenshot and give me the solution


BV52's picture

Hi vaibhavbar,

Please create a new thread in the bugs forum and provide all the information that is requested.