interactive video problem

petitprof's picture

Hello

i've created a interactive video, then i've downloaded on my computer. After that, i've uploaded the file in a moodle activity by the h5p plugins. the upload work but after the upload, there is something wrong because the details never appeared. There is a "loading, please wait message,"

The file is the last one i've created.

 

I'm working on

Moodle 3.6.1+ (Build: 20181210)Version 2018120301.03

h5p

mod_hvp1.142018113000the inteactive video work on my h5p account, when i try it with my account in moodle as "embed, it works for me but not for my student what's the problem

 

Summary: 
interactive after upload fail
Content types: 
BV52's picture

Hi petitprof,

I uploaded the H5P in Moodle and everything is working fine. This means that the file that you downloaded and uploaded is not what is causing the problem. To further help you isolate the problem please include the following information:

  1. Mobile or Desktop
  2. Browser: Chrome, Firefox, Safari etc
  3. Any browser console errors
  4. Any PHP errors

-BV52

petitprof's picture

Hi BV52

I'm using firefox updated on my desktop

i'v this in firefox console

Échec du chargement pour l’élément <script> dont la source est « https://ecofalm.be/moodle/pluginfile.php/1/mod_hvp/libraries/Shepherd-1....».

i've tried with Chrome and it's the same,

It seems to load but without stopping or showing something at the end.

I try today to make a new interactive video within my plugin H5p inside my moodle, and i've the same, with Firefox or Chrome. It 'loading withour end

petitprof's picture

Ce site semble utiliser un effet de positionnement lié au défilement. Cet effet pourrait ne pas fonctionner correctement avec le défilement asynchrone. Consultez https://developer.mozilla.org/docs/Mozilla/Performance/ScrollLinkedEffects pour obtenir davantage de détails ou discuter des outils et des fonctionnalités liés. modedit.php

SyntaxError: illegal character[En savoir plus] soundjs-0.6.2.min.js:20:293  

Error while loading scripts:

error { target: script

, isTrusted: true, srcElement: script, currentTarget: script

, eventPhase: 2, bubbles: false, cancelable: false, defaultPrevented: false, composed: false, timeStamp: 33554, … } h5peditor.js:111:13 Échec du chargement pour l’élément <script> dont la source est « https://ecofalm.be/moodle/pluginfile.php/1/mod_hvp/libraries/Shepherd-1....».
petitprof's picture

Hi BV52, I finaly decide to delete H5P plugin from my moodle site, losing 156 exercices in. After that, I've reloaded the plugin, and now it works, interactive video too. I just have to take time to upload the exercices for my children.

Have a good day

Hi,

  1. On 6 June 2018 we've created an interactive video by linking the video from our media content page. It works perfectly fine (see attachment h5p file). Yesterday (12 December) we have uploaded the exact same content and the same video cannot be seen (h5p content below). When trying to add an interaction in the second tab the "Video format [is] not supported" (see attachment photo).
  2. Moodle Version 3.4.6.
  3. Desktop computer
  4. Browser: Firefox
  5. H5P plugin version:1.14 (2018113000)

What could the problem be?

Thanks in advance,

Tina

BV52's picture

Hi Tina,

Thank you for the detailed information. The attachment helped a lot :-)

The original content uses old H5P libraries which is why they are working. With the update in November if a video is hosted outside of H5P to have an Access-Control-Allow-Origin header set. This is the reason why the second content which is now using the newer libraries are not working. You just need to the Access-Control-Allow-Origin header so that it will work with H5Ps. The reason behind this is that accessibility is very important for H5P, and in order to allow subtitles for external videos.

-BV52

 

petitprof's picture

Ce site semble utiliser un effet de positionnement lié au défilement. Cet effet pourrait ne pas fonctionner correctement avec le défilement asynchrone. Consultez https://developer.mozilla.org/docs/Mozilla/Performance/ScrollLinkedEffects pour obtenir davantage de détails ou discuter des outils et des fonctionnalités liés. modedit.php
SyntaxError: illegal character[En savoir plus] soundjs-0.6.2.min.js:20:293
Error while loading scripts:
error { target: script
, isTrusted: true, srcElement: script, currentTarget: script
, eventPhase: 2, bubbles: false, cancelable: false, defaultPrevented: false, composed: false, timeStamp: 83739, … }
h5peditor.js:111:13
Échec du chargement pour l’élément <script> dont la source est « https://ecofalm.be/moodle36/moodle/pluginfile.php/1/mod_hvp/libraries/Sh... ». modedit.php:1:1