Interactive Video - "File Too Large" error

Submitted by ucalgarycme on Fri, 01/24/2020 - 17:26
Forums: 
Content creation

Hello,

I am on a Wordpress site and am trying to create an "Interactive Video" H5P question type. Our media upload limit on the Wordpress site is set to 400 MB, and I'm trying to upload a 350MB video to use for the Interactive Video. At the reguar size, or even when I reduce the video size considerably, I get the error "The file you are trying to upload might be too large". Additionally, I tried linking a Vimeo Pro video but it kept giving me the error "video unknown".

Thank you!

 

Attachments: 
Image icon H5P - File Too Large.jpg
Content types: 
Interactive Video
wordpress
BV52's picture

BV52

Mon, 01/27/2020 - 17:17

Hi ucalgarycme,

Does this happen to any video that you use or just this specific one?

If you use Vimeo you need to at least have a Vimeo Pro subcription. You can check this documentation on the steps on how to use Vimeo pro videos.

-BV