Branching Scenario Download Problem

Submitted by jw42 on Wed, 12/02/2020 - 17:18
Forums: 
Installation and server related problems

Hello,

I've installed the wordpress-plugin. All bibliotheks I have downloaded. But if I want to download and install the Branching Scenario I've got an "Internal Error 500". The hp-directory on ftp as the rights 755. I've tried it several times but I've got the failure message. Does anyone has a solution or a tipp how I can solve the problem?

Or ist it possible to download branching scenario modul on this site and put it manually into my wordpress?

Thnx for reading,

Jens

BV52's picture

BV52

Thu, 12/03/2020 - 17:22

Hi Jens,

I'm not sure how you are installing the libraries but if doing it from the H5P hub doesn't work you can export and import the sample content and should install the libraries.You can check this documentation on how to export and import contents.

-BV

jw42

Sat, 12/26/2020 - 12:43

Hi bv,

I've copied the directorys

H5P.BranchingQuestion-1.0

H5P.BranchingScenario-1.2

H5PEditor.BranchingQuestion-1.0

H5PEditor.BranchingScenario-1.2

from the example via ftp into the directory libraries. But it don't work. If I want the branching sceario I can only install it. And get another "Internal Server Error". I think that the file branching senario is to big to upload into my wordpress installation. Before this I've changed the upload limit to 200 mb in my php.ini. But perhaps this change don't make any changes to the behavior of the h5p-plugin.

I hope that there is another solution.

Thanks for reading and answering... 

otacke's picture

otacke

Mon, 12/28/2020 - 09:50

Hi jw42!

Installing libraries with FTP is not sufficient in most cases, as database tables need to be updated, caches cleaned, potentially missing dependencies, libraries not built, etc. BV was suggesting that you download the sample content file that he linked to via the reuse button and then upload it via the H5P Hub.

Best,
Oliver

jw42

Mon, 12/28/2020 - 11:07

Hi Oliver,

yes, I've wondering if only copying the files would solved the problem. There is a wordpress-database which will be touched by an installation. I've tried to upload the whole sample content but it allways show the Internal Server Error 500. I suggest that the upload is too big for my wordpress installation. It will need another php.ini. I think...

Best

JW

jw42

Sat, 12/26/2020 - 12:49

Hi bv,

I tried it and upload the brachning senario directorys into the libraries folder.

H5PEditor.BranchingQuestion-1.0

H5PEditor.BranchingScenario-1.2

H5P.BranchingQuestion-1.0

H5P.BranchingScenario-1.2

But it don't work. When I opens the h5p-plugin in my wordpress-installation and want to create a brancing-scenario I have to install it. And get another Internet Server 500 error. The upload-limit in my wp-installation is 200 mb (php.ini). But may be this upload limit has no effects on the h5p-plugin. I can upload all other libraries (not the library "course presentation") but not branching scenario.

Thanks for reading and answering... 

jw42

Mon, 12/28/2020 - 15:20

Hi,

the problem was the max_execution_time in the php.ini of my wordpress-installation. It was set to low. My hosting service has set it high (10x) and I could install the branching scenario-library.

Thnx for your help here in this forum.

BV52's picture

BV52

Mon, 12/28/2020 - 17:05

Hi jw42,

Good to know you found the solution and thank you for posting it here.

-BV

piwet

Tue, 01/26/2021 - 20:03

Hi,

I set it to 30.000, but it doesn't work. :-( Whats you value?

byte42

Sat, 02/06/2021 - 12:31

Hi,

my hosting service has set it up to 10x. And put higher the upload-rate. But after the installing of branching scenario the hoster put it down. If I want to keep it so high I've to upgrade to an higher tarife.I think its' worth to buy an better tarife without limit for max_execution_time.

Greetings jens