Password does not work

Submitted by Jakob Kopczynski on Thu, 03/24/2016 - 15:31
Forums: 
General discussion

Hi,

the plattform somehow can't remember my password.
Everytime I try to login my password doesn't work and
I have to ask for a recovery.

Can somebody help me out?

Thanks in advance and best regards,
Jakob

thomasmars's picture

thomasmars

Wed, 03/30/2016 - 10:28

Are you talking about your server or H5P.org ?

Jakob Kopczynski

Thu, 03/31/2016 - 09:55

Hi,
I am talking about H5P.org and yes, I am using my Email address to login.
Thank You and reagrds,
Jakob

falcon's picture

falcon

Thu, 03/31/2016 - 17:47

Your username is "Jakob Kopczynski" so you have to use that when you log in until we start supporting logging in with the e-mail address as username.

Jakob Kopczynski

Thu, 04/07/2016 - 14:27

Brilliant! Now it works! Didn't know about using my username. Should have tried it earlier..
Anyway.. thank You very much!
Regards, Jakob

falcon's picture

falcon

Tue, 04/12/2016 - 10:57

No problem. You're far from the only one with this problem :)
falcon's picture

falcon

Wed, 03/30/2016 - 14:41

Many users users their e-mail address instead of their username when they try to login on H5P.org. Maybe this is the case for you as well?