H5P export text not formatting

Submitted by tomotsuyuki on Mon, 08/14/2023 - 06:22
Forums: 
Bugs in content types

When we use "Exportable Text Area" in the "Course presentation", set rich text in the "Comments", and tick "Include comments in the exported document", the comments in the exported document loses its format.

I'm using Moodle 3.9, but I can see the same issue from Moodle 4.1.

I checked both library versions.
Course Presentation (1.25.5)
Exportable Text Area (1.3.15)

It used to work, and found it works with old versions.
Course Presentation (1.24.1)
Exportable Text Area (1.3.11)

It looks old version uses "doc", but newer uses "docx".

Is that a bug, or something changing specs?

Content types: 
Exportable Text Area in Course Presentation

Brad Carmichael

Wed, 11/15/2023 - 04:47

Hi dev/support team,

Can you please review this issue and provide a fix? As mentioned in the initial post all formatting appears to be stripped out in the export of this specified content to the .docx format.

Kind regards,

Brad

BV52's picture

BV52

Wed, 11/15/2023 - 18:06

Hi Brad,

Can you please  provide a sample content?

-BV

Brad Carmichael

Mon, 02/26/2024 - 05:37

Hi BV,

Apologies for the slow response, please see attached snippet of a .docx file that is stripped of formating when the "Export text" function is used.

I have also attached a snippet of what the text formatting looks like in the H5P activity itself.

Kind regards,

Brad

Attachments: 
Image icon docx exported file with formatting stripped.PNG

Brad Carmichael

Mon, 02/26/2024 - 05:40

Hi BV,

Apologies for the slow response, please see the following snippets showing the text content as it is formatted in the H5P activity, vs how it looks when the context is exported out into the docx file.

Kind regards,

Brad

Attachments: 
Image icon formatted text in H5P before it is exported.PNG

Brad Carmichael

Mon, 02/26/2024 - 05:41

Following image is how it looks after export to docx

Attachments: 
Image icon docx exported file with formatting stripped.PNG

Mikeshaw

Thu, 08/08/2024 - 12:41

Any update on this query?

I would really like to use the exportable text function, but absolutely need some basic formatting like bold and italics.

samual.preiss

Mon, 09/09/2024 - 07:22

I'm experiencing this problem as well with my clients.

It would be good if we could get an update on this.

Brad Carmichael

Wed, 10/30/2024 - 00:49

Hi team,

Can you please provide an update on this issue? Is there a timeline for when this issue may be resolved?

Kind regards,

Brad