Interactive Video not working - Error 153

Submitted by Alejandra Liebbe on Mon, 11/10/2025 - 18:34
Forums: 
Bugs in content types

I’m having an issue with the Interactive Video content type.

On desktop, it works in Chrome but not in Safari. On mobile, it doesn’t work in Chrome but does work in Safari. The message shown is: “Error 153 – Video player configuration error.”

I’m using WordPress 6.8.3 and the H5P plugin version 1.16.0.

The strange thing is that this happens with some of my videos, but not all of them.

Attachments: 
Image icon Actividades con el corto Cocodrilo para aprender léxico coloquial.png
Summary: 
Interactive Video not working on different browsers or devices because of Error 153
Content types: 
Interactive Video
BV52's picture

BV52

Tue, 11/11/2025 - 18:32

Hi Alejandra,

I noticed that you are using Youtube for the video, can you please provide the Youtube URL so that we can test.

-BV

Alejandra Liebbe

Tue, 11/11/2025 - 21:06

Sure... This happens with the following videos (for example):

BV52's picture

BV52

Wed, 11/12/2025 - 18:22

Hi Alejandra,

Thank you for the links. This looks like an issue with Youtube and currently we do not have a resulotion. Below are some relevant posts about this:

https://www.reddit.com/r/feedly/comments/1n7bnm8/youtube_error_153_video_configuration_error/

https://help.h5p.com/hc/en-us/articles/25222952007069-Supported-External...

-BV

 

 

hhochwald

Wed, 11/12/2025 - 12:07

Same here in Moodle, h5p.com to_teach or https://apps.zum.de/ doesn't matter where you host your h5p.

153 on iPad on every Browser, on Mac OS X Safari

Doesn't matter which youtube video,  none works.

Thanks!