Bug in 360 virtual tour - unable to drag icons

Submitted by JessRedVSV on Wed, 03/25/2026 - 02:34
Forums: 
Bugs in content types

I've used 360 virtual tour numerous times with no issue. Today (25/3/2026) when I tried to create a 360 virtual tour, I found that once I had created an information, text or question element in a scene, I was unable to move the icon to another position on the background image. Usually I can just drag and drop the icon to wherever I want in the scene. (Same issue whether using Chrome or Edge.) The only thing that I have done differently this time, compared to previously, is use a static image, rather than a 360 image. Can anyone help?

Content types: 
360 Tour

JessRedVSV

Wed, 03/25/2026 - 03:38

Solved this myself. I was trying to drag using the text not the icon. OMG. Will leave this here despite it being embarrassing, as someone else might make the same mistake!!!

BV52's picture

BV52

Wed, 03/25/2026 - 17:40

Hi JessRedVSV,

I'm glad you were able to find the solution and thank you for posting it.

-BV