2006 MySQL server has gone away Error while saving H5P content

Submitted by jeanpaulbouvet on Mon, 01/25/2021 - 11:20
Forums: 
Bugs in content types

I'v no problem on my own local server with H5P on Drupal 8, it works perfectly. But with the same installation on the shared Hosting (Hostinger) I work with, I can use all H5P Content except Branching Scenario, Column, Course Presentation, Image Pairing, Interactive Book. I have changed any PHP parameters I can change (because of the limitation of Sharing Hosting) :

  • max_execution_time : 120
  • max_input_time: 240
  • max_input_vars: 5000
  • memory_limit: 512
  • post_max_size: 256
  • upload_max_filesize: 256

but oftentimes when I save these contents I have an error "Message Drupal\Core\Database\DatabaseExceptionWrapper: SQLSTATE[HY000]: General error: 2006 MySQL server has gone away:" an then send back to the adresse the_ site/core/install.php.

I have seen on differents Forums that it could be the mysql value of max_allowed_packet not high enough. But on Sharde Hosting I cannot change the value. And the School where I have to install the site only have Shared Hosting. Is there a solution because we need mostly Presentation Curse and Interactive Video.

Thank you for helping

JPB

We work with Drupal core 8.9.13  + H5P - 8.x-1.0-rc17

NB: I have notice that with Opigno 1 (drupal 7) H5P on this Shared Hosting all contents work perfectly

  
Content types: 
Column
Course Presentation
image pairing
interactive book
Interactive Video