Interactive Video not working - Error 153

Submitted by Alejandra Liebbe on Mon, 11/10/2025 - 18:34
Forums: 
Bugs in content types

I’m having an issue with the Interactive Video content type.

On desktop, it works in Chrome but not in Safari. On mobile, it doesn’t work in Chrome but does work in Safari. The message shown is: “Error 153 – Video player configuration error.”

I’m using WordPress 6.8.3 and the H5P plugin version 1.16.0.

The strange thing is that this happens with some of my videos, but not all of them.

Attachments: 
Image icon Actividades con el corto Cocodrilo para aprender léxico coloquial.png
Summary: 
Interactive Video not working on different browsers or devices because of Error 153
Content types: 
Interactive Video
BV52's picture

BV52

Tue, 11/11/2025 - 18:32

Hi Alejandra,

I noticed that you are using Youtube for the video, can you please provide the Youtube URL so that we can test.

-BV