Interactive content presentation image upload error

We are using the free public version.

We have been using h5p for a while, and I had to make an edit to one page, and now it was accept the image file saying it's too big but its only 82KB.

I have noticed it has been updated since I last used it which was last year probably Nov 2018

Hasn't been an issue before to make changes. Any help would be appreciated.




BV52's picture

Hi trainingadmin,

In order to give your bug report the best chance of getting answered, please include the following information:

  1. Detailed steps to reproduce the bug (exactly how and when did it happen)
  2. Platform and version number. E.g. Drupal, Wordpress, Moodle.
  3. Mobile or Desktop
  4. Browser: Chrome, Firefox, Safari etc
  5. H5P plugin version
  6. H5P content type and version (if a content type was used), and a sample URL or attached H5P.
  7. Any browser console errors
  8. Any PHP errors
  9. Screenshots if it's a visual problem

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!


  1. When did it happen - 24/01/2019 
  2. Platform and version number. E.g. Drupal, Wordpress, Moodle. not using a platform. Here is the link to the presentation 
  3. Desktop
  4. Browser: Chrome
  5. H5P plugin version - N/A
  6. Interactive Presentation content type -  
  7. Any browser console errors - only error saying the file might be too large
  8. Any PHP errors  - N/A
BV52's picture

Hi trainingadmin,

Do you happen to have Chrome V 69. We've seen some issues with uploading images using this specific browser and version. If so updating the browser should resolve the issue.


Hi BV52,

I'm using V71, just tried to re-upload the image and still no luck there.

Any other suggestions?


icc's picture

Are you still having this issue?