Interactive content presentation image upload error

We are using the free public version.

We have been using h5p for a while, and I had to make an edit to one page, and now it was accept the image file saying it's too big but its only 82KB.

I have noticed it has been updated since I last used it which was last year probably Nov 2018

Hasn't been an issue before to make changes. Any help would be appreciated.

 

 

 

Attachments: 
BV52's picture

Hi trainingadmin,

In order to give your bug report the best chance of getting answered, please include the following information:

  1. Detailed steps to reproduce the bug (exactly how and when did it happen)
  2. Platform and version number. E.g. Drupal, Wordpress, Moodle.
  3. Mobile or Desktop
  4. Browser: Chrome, Firefox, Safari etc
  5. H5P plugin version
  6. H5P content type and version (if a content type was used), and a sample URL or attached H5P.
  7. Any browser console errors
  8. Any PHP errors
  9. Screenshots if it's a visual problem

The more information you provide, the quicker the community will be able to fix it and the quicker you'll have a working solution!

-BV52

  1. When did it happen - 24/01/2019 
  2. Platform and version number. E.g. Drupal, Wordpress, Moodle. not using a platform. Here is the link to the presentation https://h5p.org/node/284138 
  3. Desktop
  4. Browser: Chrome
  5. H5P plugin version - N/A
  6. Interactive Presentation content type - https://h5p.org/node/284138  
  7. Any browser console errors - only error saying the file might be too large
  8. Any PHP errors  - N/A
BV52's picture

Hi trainingadmin,

Do you happen to have Chrome V 69. We've seen some issues with uploading images using this specific browser and version. If so updating the browser should resolve the issue.

-BV52

Hi BV52,

I'm using V71, just tried to re-upload the image and still no luck there.

Any other suggestions?

 

icc's picture

Are you still having this issue?