H5P Hub not shown in H5P tab in Wordpress

Hey H5P Core team!

Recently installed the H5P plugin to my wordpress site. However, when going into the H5P tab, i do not see the H5P hub to create new content. I have also checked H5P settings on Wordpress to enable H5P hub! Could you please advise on how to fix this situation? Thank you! =)

- Dinesh

BV52's picture

Hi Dinesh,

Would you mind providing the following:

  1. Screenshort of the H5P settings
  2. Screenshot of the browser console (ctrl+shift+J or F12)

-BV

Hey BV52!

I got the issue resolved! Just needed access to the settings page from the admin and it was all good =) thanks for the prompt support though! Love the H5P platform! 

BV52's picture

Hi Dinesh,

I'm glad it's working for you now. If you have any further questions feel free to post in the forums.

-BV

Hi,

I'm having a similar problem where I select the tickbox to enable the H5P hub on wordpress, however when I click this, the whole screen goes grey and I'm unable to save the settings. This is shown in the attached screenshot. Any help would be appreciated,  thank you :)

Josie

Attachments: 
BV52's picture

Hi Josie,

Try using a different browser. I haven't been able to reporduce this issue but there is another post with the same issue that only happens in Chrome.

-BV

Hi, I was having the same problem on Chrome so I tried other browsers (Firefox and Safari) but no luck, the sreen turns grey and I can't connect to the H5P hub. 

BV52's picture

Hi EcoSecours,

Can you check for any browser console errors? You can also try disabling other plugins that my be interupting with H5P.

-BV

I am getting the same dark gray screen when attempting to enable the H5P hub.  I have tried Chrome and MS Edge as browsers.

Thanks,

Jim

I have also tried different browsers but with no luck. I can change anything on the H5P settings screen except to enable the H5P Hub. Is there a solution to this problem?

BV52's picture

Hi JohanC,

Have you tried disabling other plugins in WP. Also can you check if you have any errors in the browser console?

-BV

I also get a dark screen when trying to enable H5P Hub, whether using either Chrome, Edge, Opera or Firefox. Tried de-activating only other plugin, but made no difference.

BV52's picture

Hi seekbeacon,

Did you check for errors in the browser console?

-BV