page - video display from youtube is not working

Submitted by dee_v on Wed, 08/19/2026 - 06:29
Forums: 
Bugs in content types

suddenly this emerge - the video is not displaying properly. it is getting pushed towards the downend of the page. check screen shot. i used only youtube links. have checked on firefox and safari both..this issue is being reported since yesterday. the issue is with youtube link loading the full video. only stub at the end of he page. video link from dropbox and vimeo are working fine

Attachments: 
Image icon Screenshot 2026-08-19 at 9.54.45 AM.png
Content types: 
Video
BV52's picture

BV52

Thu, 08/27/2026 - 01:01

Hi dee_v,

Are you still having this issue.

-BV

dee_v

Sat, 08/29/2026 - 19:03

yes. solved. what was the issue. 

Catherine Mclean

Thu, 08/27/2026 - 12:34

Hi, I'm having the same issue when trying to view or add new videos into a Course Presentation. The video does not render properly, either when adding as an embed, or when adding as a button. 

Attachments: 
Image icon H5P video error.png
otacke's picture

otacke

Thu, 08/27/2026 - 12:40

That problem was fixed the day it occured. Just ensure you're using the latest version of your H5P integration and update Interactive Video to the latest version.

TomMc

Thu, 08/27/2026 - 16:27

Hello folks, excellent description of the fault we are experiencing in Interactive books (thank you Dee), these book are presenting the same fault when attempting to insert new video links to the book, it does render standalone Mp4 when inserting to the interactive books but not youtube. These books were all created in the Moodle content bank and were working until last week, thank you in advance, we are running Moodle v4.5.5 and all systems are up to date. please help the academic year has just started. :-)

BV52's picture

BV52

Thu, 08/27/2026 - 18:09

Hi All,

As Oliver mentioned if you are still having issues with playing Youtube videos please update the Interactive Video to the latest version.

-BV

Catherine Mclean

Fri, 08/28/2026 - 10:46

Thank you for the suggestions. Without having access to the site admin of our Moodle (4.5), will the fact that I have updated the Course Presentation (in this case) on my version of the plugin, mean that it is updated across that course? Or across the site? Or do I need to get our systems developer involved to make sure the Course Presentation is updated across the entire site? 

Catherine Mclean

Fri, 08/28/2026 - 10:50

One more thing, when someone updates the Course Presentation via the plugin for example, what happens to the Course Presentation in the Content Bank? Is that updated as well? Any information you can share would be greatly appreciated as our students start next week on 1st September. 

BV52's picture

BV52

Fri, 08/28/2026 - 18:13

Hi Catherine,

Since you are using the built-in H5P Moodle plugin I suggest that you check with the Moodle community. 

https://moodle.org/mod/forum/discuss.php?d=444525

-BV

Catherine Mclean

Tue, 09/01/2026 - 09:43

Thank you. I have already looked at the Moodle.org information. We are using both the plugin and the Content Bank so I need to know solutions for both. 

BV52's picture

BV52

Tue, 09/01/2026 - 18:32

Hi Catherine,

For the plugin you need to update the Interactive Video to the latest version. Additionally, make sure that all the contents are using the latest version of Interactive Video. You can go to Site administration -> Plugins -> H5P -> H5P libraries and then click on "upgrade library contents" under "action" for Interactive Videos. 

-BV

 

otacke's picture

otacke

Fri, 08/28/2026 - 22:55

The answer to the other post would depend on what you mean by "updated the Course Presentation".

  1. If you are referring to the upgrading the content, then only that content will change.
  2. If you are referring to updating the CoursePresentation library, then that affects all contents that use that (major.minor) version of the library.

The H5P plugin for Moodle and Moodle's own H5P integration (serving the content bank) are two completely separate things. The one does not affact the other, they do not share data, etc.