360 virtual tour

Submitted by michaelzz on Fri, 05/10/2019 - 21:50
Forums: 
Bugs in content types

Im having several 360 degrees pictures in the 360 virtual tour.
When viewing on pc (chrome), there is no problem. All scenes are shown.
but when viewing op mobile phone (android and also Chrome) or tablet (android and also Chrome) some 360 pictures just wont show.
I can move around though, but in a totally black scene. Tried uploading the picture again, but no effect.
It's not that the picture is too large. Other 360 pictures with more mb show up fine.
What to do? 

jp

Sat, 05/11/2019 - 09:58

Good timing, I am trialling this component as well. I can not find a way to show the slide navigation controls. I have several slides but don't see 'next' and 'previous' controls.  Have tried different browsers, still no good.

Any thoughts appreciated.

BV52's picture

BV52

Mon, 05/13/2019 - 04:54

Hi jp,

The 360 Virtual Tour content does not have a slides.

-BV52

jp

Mon, 05/13/2019 - 08:50

https://h5p.org/virtual-tour-360

OK, the official terminology within the component calls them scenes, either way the navigation controls between scenes/slides does not appear as per the example.

jp

Mon, 05/13/2019 - 09:30

 

https://h5p.org/virtual-tour-360#example=439470

Features - 'Connections to other scenes'      ???

BV52's picture

BV52

Tue, 05/14/2019 - 03:31

Hi jp,

Sorry I got confused a little bit there and thank you for clearing this up.

Anyway you mentioned that you tried different browsers and but it is not working. Is this problem similar to michaelzz where the issue is on mobile devices or are you having this issue as well when using computers?

-BV52

jp

Tue, 05/14/2019 - 09:39

BV, I do not see scene controls on any device or browser.  I don't think there is a setting to control this, so am confused.

I'm on Moodle but I tried it on Wordpress as well, with the same results.

BV52's picture

BV52

Wed, 05/15/2019 - 04:36

Hi jp,

The arrow icon at the top left provides the option to moved from one scene to the other. On the other hand the drop down menu just right below the image provides a quick way of switching between scenes that you would like to edit.

-BV52

Attachments: 
Image icon Screen Shot 2019-05-15 at 10.35.13 AM.png

jp

Wed, 05/15/2019 - 16:59

That arrow icon allows you to move to another scene yes.  But there aren't arrows as per the H5P example page that allow you to move to next/previous scene. 

 

jp

Wed, 05/15/2019 - 17:03


360 Virtual Tour Header

Attachments: 
Image icon Screenshot 2019-05-15 16.00.57.png
BV52's picture

BV52

Thu, 05/16/2019 - 08:56

Hi jp,

Thank you for the additional information. The Next/Previous arrow is actually not part of the H5P content it is done in HTML within the page. You will notice that in the example the URL changes if you go to the next sample content.

-BV52

BV52's picture

BV52

Mon, 05/13/2019 - 04:50

Hi Michaelzz,

1. Does this happen to all contents that you created?

2. Do you have a sample content that we can check?

-BV52

wiredrabbit's picture

wiredrabbit

Tue, 05/21/2019 - 14:07

I just found h5p and love it, have been testing different modules. I did this one yesterday with the 360 cause it's a neat feature. I used some pictures from my potato 360 camera to test. The entry background disappears on my wife's phone.

On my wife's LG Stylo 4 Android 8.1.0 (It works on my LG Stylo 4 and old ZTE android 7.1.1) phone using Chrome the background image in the Entry (1st scene) disappears. The transition points, text and image links still show up and work. Just the backgroud image disaappears. It's the scence I have the most images and text, 4 images about 300k each, 4 text and 3 exit points.

https://biltmore.isagreatplacetovacation.com/carnival-liberty/

Thiniking maybe device specific, like some app she has on there. I don't have many apps on my phone at all, she has more. 

Strange.

BV52's picture

BV52

Thu, 05/23/2019 - 04:13

Hi wiredrabbit,

I tried reproducing this on several different devices and everything looks ok. The only thing that I can think of which you already suspects are other apps that may be interfering with the content. Usually these are security apps or anything that enhances the browser's functionality.

-BV52

kaysea91

Thu, 06/25/2020 - 07:44

Can we change the design of ui button and also the pop up?

awyness

Fri, 07/10/2020 - 03:00

I can't see the 360 image in the bg now. (see image attached "Black-bg-360-tour.png")
Tried to solve.
1) Made the image lower res .jpg (see image attached '360 nursing low res.jpg") and that was working for 1 week
2) BUT only on my computer, no one else's
3) NOW I can't even see the image as bg, it's BLACK for me too.
4) Not sure where to go from here.

Attachments: 
Image icon Black-bg-360-tour.png
Image icon 360 nursing low res.jpg

awyness

Fri, 07/10/2020 - 03:06

<p>I have a similar issue but my background of 360 image is black now</p>

<p>Orignially the bg image displayed, but then went black. Made a lower res image, and that worked but only on my computer, (others saw black)</p>

<p>Now it's black for me too. Not sure what to do next</p>

Attachments: 
Image icon Black-bg-360-tour.png
Image icon 360 nursing low res.jpg

awyness

Fri, 07/10/2020 - 03:06

<p>Orignially the bg image displayed, but then went black. Made a lower res image, and that worked but only on my computer, (others saw black)</p>

mvdoever

Fri, 04/02/2021 - 08:39

Hi, I am trying to build a vritual tour, using a 360 bg picture with image interactions.

When I select an interaction, the closing icon of the image is not visible, only when I view the scene in full screen.

I attached three pictures in this message:
1. background image (360) with one interaction
2. interaction: image in full screen - closing icon is visible.
3. same interaction in normal screen: no visible closing icon 

Does anyone know how I can solve this? Thanks!


Attachments: 
Image icon 1_cabine_bg-image.jpg
Image icon 2_cabine_image_full-screen.jpg
Image icon 3_cabine_image_normal_no-icon.jpg
BV52's picture

BV52

Mon, 04/05/2021 - 20:20

Hi mvdoever,

I am unable to reproduce the issue you described. Would you mind checking if you can see the same issue with my test content. If you see the same issue please provide the browser that you are using and the version. If not please attach a sample content that is having the issue and also please provide the information below:

  1. Platform and version number. E.g. Drupal, Wordpress, Moodle.
  2. Mobile or Desktop
  3. Browser: Chrome, Firefox, Safari etc
  4. H5P plugin version

-BV