I can no longer customize the existing content and create no new content loading, please wait
The existing content works correctly
I have leardash with wordpress installed
Tue, 01/22/2019 - 04:37
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Tue, 05/28/2019 - 19:38
When I choose "add new" and then use the H5P content hub to get the course presentation the editor does not load, I just get a spinning wheel with "loading, please wait" (see screenshots). It doesn't matter if I try to make it from scratch or upload an existing presentation. The error occurs on https://module13.ca and not on any of my other WordPress multisites.
Thanks for any help you can provide!
Mon, 02/10/2020 - 09:41
1. Detailed steps to reproduce the bug (exactly how and when did it happen)
I already had Moodle 3.6 and I installed H5P plugin but it showed “Loading please wait” error. Then I upgraded my Moodle to version 3.8 and again installed the H5P plugin but was faced with the same problem.
2. Platform and version number - Moodle 3.8
4. Browser: I tried in Opera, Chrome and Firefox but was faced with the same problem
5. H5P plugin version – 1.20.1
6. H5P content type – I tried making an Interactive video. The size of video is 23 MB but it didnt upload and this meassge came. I waited for 30 mins but still the same message.
7. Any browser console errors - No
8. Any PHP errors - No
9. Screenshots if it's a visual problem - I have attached Screenshot.
Kindly help me in this regard. Thanks in advance.
Mon, 02/10/2020 - 13:56
8. Any PHP errors - No
Especially 7 is hard to grasp given your description. Could you please add a screenshot of the console?
Wed, 02/26/2020 - 01:02
I had the same bug on Wordpress using LearnDash. The H5P Interactive Video & Course Presentation editors showed a constant “Loading please wait” screen when the H5P Mods plugin was added. When I deactivate the H5P Mods plugin the editors for existing and new content work again.
Wed, 02/26/2020 - 09:56
A screenshot is really not helping in any way here. You should check the browser's developer console (usually opened by pressing F12, sometimes ctrl-shift-j or ctrl-shift-i) and the PHP error log. Since you mentioned the H5P mods plugins, it's very likely that the source of the issue is some customization going wild in there.
Wed, 02/26/2020 - 05:00
Thanks Otacke and Helen for reaching out.
After trying so many options, i finally re-installed both Moodle 3.8 and H5P plugin and everything seems working now!
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