Free Account vs 30-Day Trial?

Submitted by CharlotteJonesR... on Wed, 04/01/2020 - 14:44
Forums: 
General discussion

Hi there,

What is the difference between a free account and a 30-Day Trial? How long will activities continue to be hosted? Is there a way to transfer them into Canvas?

Thanks so much for any help/insight!

Best,

Charlotte

BV52's picture

BV52

Wed, 04/01/2020 - 20:54

Hi Charlotte,

There is no "free account" what is offered in H5P.org is a way for people who are new to H5P to test them prior to either installing the plugin for Moodle, Drupal or Wordpress or signing up for a subscription in H5P.com. A 30-Day trial period is offered for H5P.com and it also has full integration with Canvas. Contents hosted in H5P.com will will be available until the subscription is active. It is not possible to transfer contents directly into Canvas since there is no plugin compatible with it.

I hope this helps if you have additional questions feel free to post in the forums.

-BV

bionicsquid

Sat, 01/28/2023 - 00:12

Hi BV52. I read your reply to Charlotte but am still not clear on the free vs paid service offering of H5P. Can I create and use content on .org in my LMS? If so what is the paid service all about?

Thanks.

BV52's picture

BV52

Mon, 01/30/2023 - 17:09

Hi bionicsquid,

H5P.org is a test site. As such we do not recommend creating 'real' contents in this site. H5P.org is intended to let new users try out the basics as well as to test new updates and bug fixes. H5P.org also have limited content types available to be created and is based mostly on which content types have new updates.

On the other hand H5P.com have the following features:

1. LTI integration providing single sign-on and grade book pass-back.
2. 24/5 priority support from the H5P Core Team.
3. High-end infrastructure ensuring very high availability & great performance (automatic scaling & fail-overs on almost every component, upgrades with no downtime, automated uptime monitoring on all components that calls us up automatically if anything goes down, CDN etc.).
4. A dedicated team of H5P experts operating the systems.
5. 99.9% SLA.
6. Backups, upgrades, etc. handled by the H5P Core Team.
7. Detailed drill-down reports providing assessment questions, answers, time completed, and more!
8. Custom content management.
9. Detailed configuration of what content types should be available for your organization.
10. CSS styling via the admin interface.

-BV

nikigia

Mon, 03/29/2021 - 22:41

I have install the h5p plugin to moodle but it does not work.

It refers that there are no content types available

Your site is having trouble logging into H5P.org and posting available content types.

What do you propose to me

BV52's picture

BV52

Tue, 03/30/2021 - 19:44

Hi nikigia,

Can you check if you have any error messages in the browser console (usually opened by pressing F12 on the keyboard).

-BV

rashadrazadeved...

Fri, 04/02/2021 - 05:34

Hi there

i am new to H5P and trying to explore its functionality. I was wondering if there is a possiblity to download the contents from H5P or not? I am using free 30 days trial, is there any difference between free and paid subscription in terms of downloadability of the contents from H5P?

BV52's picture

BV52

Fri, 04/02/2021 - 18:41

Hi,

Yes H5P contents can be downloaded and they are designed so that you can upload them in any platform that supports H5P. For example you can download a content from H5P.com and upload it in Worpress that uses the H5P plugin. The only issue that you may encounter is that if you are downloading a content from a system that uses a higher version than the one you are uploading to but do not have admin access. By design uploading a content that has a higher version automatically updates the one with the lower version but you would need admin access to do so. Also H5P.com does not have all the content types and you can read more about that here. Content types that are not available in H5P.com cannot be uploaded into it.

You can check this documentation for more details on exporting and importing contents.

-BV

Micah Russell H...

Sun, 07/18/2021 - 12:59

Hi, is there a difference between the features if we use the 30-day period offered in H5P.org? I see image slider, image hotspots essay, and question set among others not offered in the trial. We are planning to try out a monthly sub for small teams (smallest package available) and was wondering if the 30-day period in h5p.org is enough already which means we won't really need to purchase as early as now. 

Micah Russell H...

Sun, 07/18/2021 - 13:20

I am new with H5P and registered for a 30-day trial account in h5p.COM. Now it is about to expire, I want to export the course and have it available in a paid account. Is this possible? 

Also, what happens to the content that's created in H5P.com after the 30 days expires? thanks

BV52's picture

BV52

Mon, 07/19/2021 - 18:57

Hi Micah,

For your first post the 30 day trial for H5P.com is the same as the paid version. There are some content types are not enabled by default in H5P.com. To enable them you need to go to Manage Organization -> Settings -> Content type settings. 

There are also some content types that are not available at all in H5P.com. Below is the complete list and the reasons why:

https://documentation.h5p.com/content/1290591871936510658

You can export the contents from one account to the other you can read more about this here: https://documentation.h5p.com/content/1290717819257545728

You will not be able to access these contents. So I suggest that you download them prior to the account expiring.

-BV

 

semanur.h5p.com

Thu, 08/12/2021 - 12:59

Merhaba, 30 günlük ücretsiz deneme yapmak için Ücretsiz hesap oluştur bölümüne tıklayarak yanlışlıkla ücretsiz bir hesap oluşturdum. Herhangi bir ücret ödemem gerekiyor mu? Lütfen bana yardım eder misin? eğer öyleyse hesabımı nasıl kapatabilirim
BV52's picture

BV52

Thu, 08/12/2021 - 18:48

Hi,

It is best to reach out to the H5P.com Customer Success team by sending an email to [email protected].

-BV

Ril

Mon, 11/22/2021 - 15:22

Hi,

I signed up for an account a few months ago but didn't register for the free trial. Last week I started the free Trial but can't seem to continue. I experimemted with interactive video and would like to try the Accordian feature. Am I missing something?

Thank you.

BV52's picture

BV52

Mon, 11/22/2021 - 18:45

Hi Ril,

If you are pertaining to "account" as an account in H5P.org and free trial is for H5P.com they are totally different. H5P.org offers new users the ability to test H5P hence the limited number of contents. Check the getting started page for information on how you can use all the content types and use H5P for real. You can also sign up for a 30 free trial for H5P.com.

-BV

akas

Wed, 12/01/2021 - 15:02

Hej! Hur fungerar det att kunna ladda ner, redigera och använda de interaktiva modulerna (som Memory) i exempelvis Infocaption? Vad kostar och vad är fritt att använda? Finns det risk att tappa de interaktiva modulerna som lagts in i andra LMS i kurser med lång livslängd?
Tacksam för snabbt svar. :-)

"Be able to use the interactive modules for courses in Infocaption?

Hey! How does it work to be able to download, edit and use the interactive modules (such as Memory) in, for example, Infocaption? What does it cost and what is free to use? Is there a risk of losing the interactive modules added to other LMS in courses with a long service life?

Thankful for a quick response. :-)"

BV52's picture

BV52

Wed, 12/01/2021 - 17:50

Hi akas,

I have no experience in using Infocaption so some of the information you would need to ask them.

For full integration you can use the LTI integration of H5P.com if Infocaption supports LTI 1.1 or LTI 1.3. LTI integration would need a subscription for H5P.com, for pricing you can send an email to the Customer Success team at [email protected].

On the other hand you can also use the embed feature of H5P. You would need to host your content using Drupal, Moodle or Wordpress and the free H5P plugin. 

-BV

instructionalde...

Tue, 01/18/2022 - 20:35

The file size limit is very small. Is there a way to upgrade to make larger videos interactive?

BV52's picture

BV52

Wed, 01/19/2022 - 18:14

Hi,

I doubt this is possible but just to be sure you can check with Customer success team. You can reach them by sending an email to [email protected].

-BV

Natasha Moszenin's picture

Natasha Moszenin

Sat, 01/29/2022 - 07:06

Hello, I recently did a Learning Design course, and had to create my final project in H5P. I would like to use this project in my professional portfolio. However, when I clicked on Re-use the H5P file doesn't open on my Mac. I then signed up for an account at H5P.org but couldn't upload my file there to edit it. Will a paid subscription to H5P.com allow me to edit and improve my project ? I don't have an LMS, or Wordpress, and eventually would like to create  Powerpoint slides of my project. Thanks for any suggestions you have. 

BV52's picture

BV52

Mon, 01/31/2022 - 17:45

Hi Natasha,

Yes you should be able to upload your H5P content into H5P.com. Please do note that there is no official converter from H5P to powerpoint.

-BV

Natasha Moszenin's picture

Natasha Moszenin

Tue, 02/01/2022 - 09:22

Thank you for your message. 

Natasha Moszenin

otacke's picture

otacke

Mon, 01/31/2022 - 19:57

Hi Natasha!

Just adding some extra information on top of what BV already mentioned: H5P content needs some form of "player" in order to run. That's one of the H5P integrations such as the plugin for WordPress, but you can also use lumi to edit and run H5P content locally: https://lumi.education

Best,

Oliver 

Natasha Moszenin's picture

Natasha Moszenin

Tue, 02/01/2022 - 09:24

Hi Oliver, thank you for your useful suggestion, I will download Lumi now. 

Cheers

beagletiffany

Tue, 02/01/2022 - 15:23

:)