unabletocopy on wordpress
Hello, team,
I have a huge problem! All my activities have stopped working and show blank on my website. I'm not sure when it started. I have updated all the libraries and installed all the updates, and it's still not working. I've attached screenshots of what I'm seeing.
I can see the content in the h5p list, but when I click the title, it's blank. When I click edit, I'm able to see all the activities and content is there, I'm able to edit and make changes, but when I press update, it gives me the error "unabletocopy". If I click edit again, the changes have been made.
I'm using WordPress version 6.9.1;
It's happening on all browsers I've tried;
it's happening on mobile and desktop;
H5P plugin version 1.17.1;
All content types that I use, and I mostly use interactive book, single choice set, drag the words, drag the images, dialogues and accordion;
Forgive me, I don't know how to check the errors;
Screenshots are attached;
I removed the plugin Jetpack Boost recently and installed ShortPixel;
No changes to the browsers that I'm aware of;
Please help! How can I fix this?
Here is an example of post where I have an h5p activity and it's just blank where it says "test your comprehension" https://thesoundsofportuguese.com/quem-e-quem-patreon/
Thank you so much in advance.
Adelina
otacke
Fri, 02/27/2026 - 16:42
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I am sorry to hear that you
I am sorry to hear that you are running into trouble.
You're using plugin version 1.17.1 is most likely the answer. It's buggy and introduces folder paths that it has never used before. That then may cause trouble with copying folders which results in the "unabletocopy" message.
You will find some more information about this issue at https://chaos.social/@otacke/116137501176248197.
Please note that I don't know when H5P Group is going to fix this issue, as I am neither affiliated with or endorsed by H5P Group.
Cheers,
Oliver
BV52
Fri, 02/27/2026 - 17:29
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Hi All,I am checking with the
Hi All,
I am checking with the devs regarding the recent issues with the plugins. However, they are already on their weekends so I won't be able to provide any information until next week.
-BV
MarinaFL
Mon, 03/02/2026 - 17:52
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Hi!Have you got any replies
Hi!
Have you got any replies?
Thank you for your help.
MarinaFL
Mon, 03/02/2026 - 17:51
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Same here! How can I fix that?
I've been having the same issue with the wordpress h5p plugin!
otacke
Mon, 03/02/2026 - 23:09
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You're not alone. Please see
You're not alone. Please see https://chaos.social/@otacke/116137501176248197 for details and a workaround to fix this without the need to wait for H5P Group.
MarinaFL
Tue, 03/03/2026 - 01:23
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I have done it, did not work!
I have done it, did not work! Did it work to you?